Pratt Share this item with your network: A cross-functional team is a workgroup made up of employees from different functional areas within an organization who collaborate to reach a stated objective.
It is the manner in which work is organized, coordinated, and focused to produce a valuable product or service.
It sets unique ways to coordinate work, information, and knowledge. Business processes represents the ways in which management chooses to coordinate work and shows the concrete work flows of material, information and knowledge in any organization.
Cross Functional Business Process A business process, which cross functional areas and requires coordination across departments are called Cross functional business process. It requires group of employees from different functional specialties to complete a piece of work.
For example Order fulfillment process. The first process in the order fulfillment is initiated by the sales department. The order received by the sales department is passed first to accounting department to ensure the customer can pay for the order either by credit verification or request for immediate payment prior to shipping.
Once the customer credit is established, the production department pulls the raw materials from inventory to produce the product. The product is shipped.
A bill Cross functional information system invoice will then have to be generated by the accounting department and a notice Cross functional information system sent to the customer indicating that the product is shipped.
Such systems which support the cross functional business processes are called cross functional business systems. This is an example of a business process that must be supported by cross functional systems that cross the boundaries of several business functions.
There is a strong emphasis in many organizations to develop such composite or cross-functional information systems that cross the boundaries of traditional business functions in order to reengineer and improve vital business processes. These organizations view cross-functional information systems as a strategic way to share information resources and improve the efficiency and effectiveness of a business, thus helping it attain its strategic objectives.
Many companies today are using information technology to develop integrated cross-functional enterprise systems that cross the boundaries of traditional business functions in order to reengineer and improve vital business processes all across the enterprise.
These organizations view cross-functional enterprise systems as a strategic way to use IT to share information resources and improve the efficiency and effectiveness of business processes, and develop strategic relationships with customers, suppliers, and business partners. Business firms are turning to Internet technologies to integrate the flow of information among their internal business functions and their customers and suppliers.
Companies are using the World Wide Web and their intranets and extranets as the technology platform for their cross- functional and interorganizational information systems. Enterprise Application Architecture Figures 5.
This architecture spotlights the roles these business systems play in supporting the customers, suppliers, partners, and employees of a business. Customer Relationship Management CRM focuses on acquiring and retaining profitable customers via marketing, sales and service processes. Supply Chain management SCM focuses on developing the most efficient and effective sourcing and procurement processes with suppliers for the products and services that a business needs.
Thus, ERP serves as the vital backbone information system of the enterprise, helping a company achieve the efficiency, agility, and responsiveness required to succeed in a dynamic business environment.
It collects data from different firm functions and stores data in single central data repository and also it helps in resolving problem of fragmented, redundant data sets and systems. It gives a company an integrated real-time view of its core business processes. ERP systems are a suite of integrated software modules and a common central database.
When new information is entered by one process, the information is made immediately available to other business processes. Characteristics of ERP software include: However, properly implementing ERP systems is a difficult and costly process that has caused serious business loses for some companies, who underestimated the planning, development, and training that were necessary to reengineer their business processes to accommodate their new ERP systems.
The result is a more agile and adaptive organization and workforce that can more easily capitalize on new business opportunities. The costs of developing new business processes reengineering and preparing employees for the new system training and change management make up the bulk of implementing a new ERP system.A cross-functional team is a group of people with different functional expertise working toward a common goal.
It may include people from finance, marketing, operations, and human resources departments. CROSS-FUNCTIONAL MANAGEMENT (Your first-ever BUSINESS e-COACH): Cross-functional management (CFM) manages business processes across the traditional boundaries of the functional areas.
CFM relates to coordinating and synergizing the activities of different units for realizing the superordinate cross-functional goals and policy deployment. It is concerned with building a better . DEFINITION OF CROSS FUNCTIONAL INFORMATION SYSTEM A cross-functional information system is the third era of information systems, after calculations systems and functional systems.
Cross-functional systems were designed to integrate the activities of the entire business process, and are called so because they 'cross' departmental 5/5(3).
These organizations view cross-functional information systems as a strategic way to share information resources and improve the efficiency and effectiveness of a . DEFINITION OF CROSS FUNCTIONAL INFORMATION SYSTEM A cross-functional information system is the third era of information systems, after calculations systems and functional systems.
Cross-functional systems were designed to integrate the activities of the entire business process, and are called so because they 'cross' departmental boundaries.5/5(3).
A(n) _____ business system is a type of information system that supports the business functions of accounting, finance, marketing, operations management, and human resource management.
A. functional B. inter-enterprise.